Shipping
Please allow 2 weeks for your canvas to be shipped. You will receive a tracking number from our shipping agent within this time frame.
Returns
Due to the sensitive nature of transporting art, returns and exchanges are NOT offered simply for change of mind.
All artwork is handled with the utmost care during the printing and packaging process. In the unlikely circumstance of your delivery being damaged in transit, please photograph the packaging PRIOR to opening the delivery and then photograph the damaged art inside.
From the moment a painting is made, it begins to age. As the painting continues to age, both the paint film and priming lose flexibility and become brittle. Expansion and contraction of the fabric support, due to absorption and release of moisture from the air, adds further strain which can lead to crack formation.
I do not accept any returns based on artwork ageing.
Please pay special attention to the dimensions of an artwork. Interior photographs are estimates and may not be 100% accurate.
Colours may vary slightly due to different computer monitor.
Please send images to alisa.rox.art@gmail.com and I will replace your original canvas if damaged during transit, with a commission.